Essential MSP
From $149 / user / mo
Helpdesk, patching, and endpoint protection.
- 8×5 helpdesk
- Microsoft 365 admin
- EDR on every device
Directory / IT Services
HX
Helix Managed IT
24/7 MSP for professional services firms. SOC 2 Type II, Microsoft Cloud Partner.
Verified Business
Austin, TX
4.8 (168)
Responds ~1 hr
About
Helix runs a 24/7 MSP for law firms and professional services. SOC 2 Type II, Microsoft Cloud Partner, and a NOC that answers in minutes — not tickets that age.
- Founded
- 2013
- Team
- 46
- Coverage
- United States
Verified credentials
- SOC 2 Type II Independent auditor · 2025
- Microsoft Solutions Partner Microsoft · 2024
- CompTIA Security+ Lead engineers · 2023
Secure Workplace
From $219 / user / mo
Adds identity hardening, backup, and vCISO hours.
- SSO / MFA rollout
- Immutable backup
- Quarterly risk review
Always-on NOC
Custom retainer
24/7 monitoring for firms that cannot wait until Monday.
- Follow-the-sun desk
- Incident comms
- Board-ready reporting
4.8
168 verified reviews
5★
88%
4★
8%
3★
4%
2★
1%
1★
1%
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They actually pick up
★★★★★Ticket quality is high and the vCISO hours are not theatre.
Priya N. · Westbrook LLP · Mar 2026
-
Clean cutover
★★★★★Moved us off a legacy MSP without a weekend fire drill.
Evan Cole · Harbor Ops · Jan 2026
-
Solid retainer
★★★★Reporting is clear. Wish onboarding docs had arrived a day earlier.
Lena Ortiz · Northline Dental Group · Nov 2025
2025
Law-firm Microsoft 365 cutover
Zero-downtime migration for 90 seats.
2024
Ransomware tabletop + restore
Restore SLA brought under 4 hours.
2024
Branch office SD-WAN
Three sites, one policy stack.